1. Controller
ELKOTERM ISI VE SOĞUTMA CİHAZLARI SANAYİ TİCARET LİMİTED ŞİRKETİ
19 Mayıs Mah. İnönü Cad. Turaboğlu Sok. SÜMKO Sit. A 3 Blok No: 1 B/A D: 2
Kozyatağı - Kadıköy / Istanbul, Turkey
Contact for privacy requests: info@elkoterm.com
2. Applicable privacy framework
This website is primarily intended for users in Turkey and may also be accessed technically by users from the European Union. This Privacy Policy therefore reflects the principles of the EU General Data Protection Regulation (GDPR), the Turkish Personal Data Protection Law KVKK No. 6698, and relevant technical requirements for digital services where hosting and technical infrastructure are operated in Germany or the European Union.
3. Hosting in Germany / EU
The website is technically hosted on servers located in Germany or the European Union. Based on the current technical setup, Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany, is used as hosting and infrastructure provider. When the website is accessed, technically necessary access data may be processed.
- IP address
- Date and time of access
- Requested URL
- Browser and device information
- Referrer information, where transmitted
- Technical security and error logs
The purpose of this processing is to operate the website securely, reliably and efficiently, to prevent attacks, analyse errors and protect against misuse.
4. Cloudflare / CDN / security functions
Cloudflare services may be used to secure and accelerate this website. Cloudflare may process technical access data in order to deliver content, identify attacks, apply security rules, provide caching functions and limit abusive access.
5. Contact form
If you contact Elkoterm through the contact form, the information you provide will be processed. This may include your name, email address, message, technical form data, timestamps and security checks.
Processing is carried out to handle your request, prepare offers, technically secure the form and document the communication.
6. Cloudflare Turnstile
Cloudflare Turnstile may be used to prevent spam and abuse. Turnstile evaluates technical signals in order to identify automated or abusive form submissions. This serves the security of the website and the prevention of misuse.
7. Google Maps
Where Google Maps content is embedded, data may be transmitted to Google when the map function is accessed. The map is used to display the company location and provide orientation for users.
8. Retention period
Personal data is stored only for as long as necessary to process the request, ensure technical security, comply with statutory retention obligations or safeguard legitimate business interests.
9. Your rights
Depending on the applicable law, data subjects may request access, rectification, deletion, restriction of processing, objection to processing and data portability. Requests can be sent to info@elkoterm.com.
10. Updates
This Privacy Policy may be updated if technical, legal or organisational changes make this necessary.